We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
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The sous chef is responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objective.
ESSENTIAL RESPONSIBILITIES
- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction
- Produces menu items as listed in each restaurant
- Follows all prep lists and ensures kitchens are stocked and ready for service
- Responsible for supporting compliance to departmental budgets
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs
- Ensures customer service standards are followed by all team members and addresses issues as they arise
- Assists with maintaining of cost control methods and procedures by monitoring consistent pars and inventory in each restaurant
- Assists Chef de Cuisine with administrative duties, such as tracking/maintenance of attendance records
- Assists with maintaining established quality assurance procedures to ensure acceptable health department and customer service standards
- Responsible for staff development and training programs
- Responsible for rewards and recognition program to maximize employee engagement
- Evaluates team members within department and delivers constructive feedback to employees regarding performance
- Provides recommendation for staffing and scheduling to meet business needs
- Manages work procedures and expedites workflow
- Provides recommendation for employee performance
QUALIFICATION REQUIREMENTS
- Must be at least 21 years of age
- Associate degree (A.A.) in Culinary or related field; minimum two years of Culinary experience; or equivalent combination of education and experience
- Minimum one year of previous supervisory experience required
- Must have excellent verbal and written communication skills
- Must be proficient in Microsoft Office applications (Excel, Access, Word)
- Flexible to work all shifts including holidays, nights, and weekends, as business needs dictate
- Ability to write reports, business correspondence, and procedure manuals
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
- Must be Serve Safe certified
- Must successfully complete C.A.R.E or TiPS training
- Must possess a valid driver’s license and have acceptable driving history as determined by Penn National Gaming’s auto insurance carrier
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
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Equal Opportunity Employer
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